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  • Feb 05
  • Credit Cards
  • Miami, Florida
  • Interest Rate
  • 31
  • REVIEW RATING 3/5

I've been a customer for 23 years. And been late 2 times (not over 30 days) and the interest rate I was paying was 28%. I called them and told them the issues I was having and they were so considerate that they lowered it 9.9% which allowed me lower the debt. After one year the program finishes and of course I am back to the high interest rate. Even though my hardship still continues they don't... Read more

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  • Dec 14, 2014
  • Credit Cards
  • Kaysville, Utah
  • Interest Rate
  • 31
  • REVIEW RATING 3/5

I agree with a lot of those that have positive reviews about Discover. One thing to always remember is that if you choose a term of 84 months or the longest term the bank offers, you WILL get the HIGHEST rate vs a lower term. you will have a higher payment with shorter term but lower rate I first started out with a 10k loan and asked for 84 months and end up with a 15.99% I told the Agent to look... Read more

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  • Nov 12, 2014
  • Credit Cards
  • Philadelphia, Pennsylvania
  • Check
  • 69
  • REVIEW RATING 4/5

I sent a check for payment in full on my Discover card for my October 2014 balance. After ten days and the check not clearing my bank I contacted Discover card. The representative said that my check had not been received and because of Columbus day to give it more time. Gave Discover five more days and when check had not cleared bank contacted Discover once more. Advised to stop payment on... Read more

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Appers that Discover Card issues are discrimination on clients: has nothing to do with credit score or history.They compile information on all clients good or bad to generate false public credit reviews.We have illegal charges and taxation for bogus fees. Uncovering last 28 years of bad unprofessional practices. Add comment

Best credit card ever :) i love their customer service and their user friendly online service .... i have missed 2 times n its never been a problem for them to remove it for me .... They are just so easy ... You feel like they actually care for you unloke other cs ppl . Thank u discover ... Add comment

  • Oct 21, 2014
  • Credit Cards
  • Late Fee Charge
  • 64
  • REVIEW RATING 3/5

I have been a customer for 16 years and have been late three times in all that time period. This month I sent the payment and it was received after the due date. I received a notice that the "penalty" rate have been invoked and a $35.00 late fee was charged. I called customer service and related my feelings about this treatment of a very good custome of 16 years. I was told the penalty fee is... Read more

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  • Oct 19, 2014
  • Credit Cards
  • Michigan, United States
  • Credit Card Payment
  • 45
  • REVIEW RATING 4/5

Discover said I gave them the wrong account number. I say no. They say they have proof, but I would need a subpoena to here it. Dinged my credit for $140 bucks (809 to 726). Said they would return calls, never do. Will not remove their error. Enrolled me in direct pay without my permission when I did a "one time" to zero out the balance. Worst customer service I have ever had They... Read more

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Took viedo and audio recordings with my conversation with a coumster service rep. They lie and hide behind a contact that violates federal laws.It appears that inexperienced staff are maning the phone. Rude and disrespectful altitudes. I will never give sny Discover employee my time of the day.Discrimination is their tools of deception. Add comment

  • Sep 30, 2014
  • Credit Cards
  • Rude Customer Service
  • 80
  • REVIEW RATING 3/5

called discover customer service because someone stole my identity, took out a card and spent $7,000. Well actually, they spent $6,999. they said they would call me back in 24-48 hours. Like it was no big deal. The customer service guy in the Fraud dept. was a total ***! They were not willing to do ANYTHING. Told him I was calling my lawyer! AND it is hard for them to call me back when they... Read more

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  • Sep 22, 2014
  • Credit Cards
  • Pennsylvania, United States
  • Senior Customer Service
  • 60
  • REVIEW RATING 3/5

Discover Card has been harassing my 70-year old mother-in-law who lost her job two years ago (was semi-retired) and is also disabled. Due to these circumstances, she has not been able to make the payments. Now, since February 2014, they have been harassing her with a "lawsuit", claiming they can take her home! What are they going to do, throw her out in the street?! Now, she is sick (almost to... Read more

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