Discover Card Complaints and Reviews

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Discover Card
Main address: P.O. Box 30943 84130-0943 Salt Lake City UT
1-800-DISCOVER, , service@answercenter.com
  • 83+5 mobile complaints
  • $140K claimed losses
  • $1.6K average
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  • Nov 12
  • Credit Cards
  • Philadelphia, Pennsylvania
  • Check
  • 24
  • REVIEW RATING 4/5

I sent a check for payment in full on my Discover card for my October 2014 balance. After ten days and the check not clearing my bank I contacted Discover card. The representative said that my check had not been received and because of Columbus day to give it more time. Gave Discover five more days and when check had not cleared bank contacted Discover once more. Advised to stop payment on... Read more

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Appers that Discover Card issues are discrimination on clients: has nothing to do with credit score or history.They compile information on all clients good or bad to generate false public credit reviews.We have illegal charges and taxation for bogus fees. Uncovering last 28 years of bad unprofessional practices. Add comment

Best credit card ever :) i love their customer service and their user friendly online service .... i have missed 2 times n its never been a problem for them to remove it for me .... They are just so easy ... You feel like they actually care for you unloke other cs ppl . Thank u discover ... Add comment

  • Oct 21
  • Credit Cards
  • Late Fee Charge
  • 27
  • REVIEW RATING 4/5

I have been a customer for 16 years and have been late three times in all that time period. This month I sent the payment and it was received after the due date. I received a notice that the "penalty" rate have been invoked and a $35.00 late fee was charged. I called customer service and related my feelings about this treatment of a very good custome of 16 years. I was told the penalty fee is... Read more

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  • Oct 19
  • Credit Cards
  • Michigan, United States
  • Credit Card Payment
  • 21
  • REVIEW RATING 4/5

Discover said I gave them the wrong account number. I say no. They say they have proof, but I would need a subpoena to here it. Dinged my credit for $140 bucks (809 to 726). Said they would return calls, never do. Will not remove their error. Enrolled me in direct pay without my permission when I did a "one time" to zero out the balance. Worst customer service I have ever had They... Read more

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Took viedo and audio recordings with my conversation with a coumster service rep. They lie and hide behind a contact that violates federal laws.It appears that inexperienced staff are maning the phone. Rude and disrespectful altitudes. I will never give sny Discover employee my time of the day.Discrimination is their tools of deception. Add comment

  • Sep 30
  • Credit Cards
  • Rude Customer Service
  • 50
  • REVIEW RATING 3/5

called discover customer service because someone stole my identity, took out a card and spent $7,000. Well actually, they spent $6,999. they said they would call me back in 24-48 hours. Like it was no big deal. The customer service guy in the Fraud dept. was a total ***! They were not willing to do ANYTHING. Told him I was calling my lawyer! AND it is hard for them to call me back when they... Read more

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  • Sep 22
  • Credit Cards
  • Pennsylvania, United States
  • Senior Customer Service
  • 38
  • REVIEW RATING 3/5

Discover Card has been harassing my 70-year old mother-in-law who lost her job two years ago (was semi-retired) and is also disabled. Due to these circumstances, she has not been able to make the payments. Now, since February 2014, they have been harassing her with a "lawsuit", claiming they can take her home! What are they going to do, throw her out in the street?! Now, she is sick (almost to... Read more

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  • Sep 11
  • Credit Cards
  • Quantico, Virginia
  • Credit Card Suspension
  • 40
  • REVIEW RATING 3/5

My Discover Card payment was due on 7 July 2014. I paid the bill on 8 July 2014 and they subsequently suspended my card for six months until January 2015. I called the company and they told me that since I was one day late in July, my card had to be suspended. This is a very unfair practice and I was never told this policy up front. Will never use or apply for any discover products ever again.... Read more

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  • Aug 20
  • Credit Cards
  • Cincinnati, Ohio
  • Card Payments
  • 2
  • 2
  • 126
  • REVIEW RATING 5/5
Discover Card - Discover, their motto is, special populations, @$%( them, we will take your grammy and great great grammy to court, discover, death punch credit bonus rewards!!
1 of 2

Basically, I'm now a single mom, divorcing, last hearing July 15 and 17th, it has been *** as divorces are known to be, I have two big cc, discover and chase, can discover wait till the divorce is over since I was left frozen to any financial ability from ex? No, I now have a local county lawsuit from discover that I have no possible way to pay till the divorce is final, so now today was... Read more

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