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  • Customers like
    • Customer service 1
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    • Uncaring company 5
    • Customer service 4
    • Not willing to help 3

I just had a customer service rep call my own work place and tell me I had to make a min payment. I believe if they need to contact someone DO NOT CALL THEIR WORK PLACE. That is so disprestecful and out of line. They ask for your cell phone number for a reason. Once I get my discover card paid off I will be calling and canceling my account. I am highly unhappy with discover Add comment

I thought I was getting a good, or above average card.........instead I got a credit card company that is ugly, underhanded, and the biggest liars I have ever met. Now I know that 1500 dollars isn't much of a credit line, but it was good enough for me. I paid faithfully on time(I mean it was only a year old), so I took out a loan elsewhere to pay off all of my credit cards. I placed 700... Read more

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I was going through my paper works and it shows I have $13.88 for my cash back bonus. I called discover customer service at 18003472683 and the customer service I spoke with was so rude. I ask her to issue a credit back to my checking account and what she did was hang up on me and block my account as fraud. I called back and was transfer to the fraud Dept and they were not also able to help me... Read more

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My Discover card authorized users cards were shut down because I refused to give out their social security numbers. I also learned that my personal account information was put on their individual credit reports. When I asked how they could do this since Discover didn't have the users address, birthdate or social security numbers, I was told Discover used public records to tie accounts and... Read more

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This scam credit card company operates its business in a lying deceitful manner with full knowledge of what they are doing and lies to the puble and to regulatory agencies, who, seem to be sleeping in their bed. They claim no fee for foreign currency charges; when, in fact, they charge a flat three percent by charging 103 percent on every purchase and transaction in any foreign currency, then... Read more

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302-323-7306- This is a direct number to the person who oversees their Executive complaint team, and while he will probably give you the run around as he did to me for 6 months I thought it was important to post so that others who are being screwed by this disgrace of a company can reach out to him directly. Whatever you do please make sure you dont complain too much or Discover very well may... Read more

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I'm just trying to register my card for Apple Pay and attempted 2x. Customer service sucks. I have all my info and answer the 3 questions and I was told 2x they will contact me ...nothing !!! They are probably contacting wrong number !!! This is just registering Apple Pay imagine if you have more serious problem ? It will never be solve Add comment

I went to Best Buy to place an order for a cooktop vent system for about $750. That charge went through without problem. Then I went to buy grocery in a supermarket. A charge of less than $20 was declined. I called Discover and was told that there were suspicious activities, Best Buy purchase and the attempt to use the card at the supermarket, and suspended my card. I have a credit limit of... Read more

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Called today due to my balance jumping up out of no where. Arranged a payment to draft on 25th on a $275 balance. All of a sudden, after my payment is made, balance appears as $316!! Called and got rude customer service girl who didn't even try to listen to the meat of my question. If balance was higher- fine. Just wanted to know why to prevent the confusion in the future. Her explanation ends... Read more

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Fortunately, I haven't lost any money, as I recently applied for a Discover Card. I just received a rejection notice because they claim they could not verify my residence address on a home I've owned for 3+ years. They also claim they cannot verify credit references. At big box home improvement stores, I have a 5-figure credit limit. I am so glad Discover did not approve me, because they... Read more

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