Discover Card Complaints and Reviews

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Discover Card
Main address: P.O. Box 30943 84130-0943 Salt Lake City UT
1-800-DISCOVER, , service@answercenter.com
  • 82+3 mobile complaints
  • $140K claimed losses
  • $1.7K average
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  • Oct 21
  • Credit Cards
  • Late Fee Charge
  • 16

I have been a customer for 16 years and have been late three times in all that time period. This month I sent the payment and it was received after the due date. I received a notice that the "penalty" rate have been invoked and a $35.00 late fee was charged. I called customer service and related my feelings about this treatment of a very good custome of 16 years. I was told the penalty fee is... Read more

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  • Oct 19
  • Credit Cards
  • Michigan, United States
  • Credit Card Payment
  • 15

Discover said I gave them the wrong account number. I say no. They say they have proof, but I would need a subpoena to here it. Dinged my credit for $140 bucks (809 to 726). Said they would return calls, never do. Will not remove their error. Enrolled me in direct pay without my permission when I did a "one time" to zero out the balance. Worst customer service I have ever had They... Read more

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Took viedo and audio recordings with my conversation with a coumster service rep. They lie and hide behind a contact that violates federal laws.It appears that inexperienced staff are maning the phone. Rude and disrespectful altitudes. I will never give sny Discover employee my time of the day.Discrimination is their tools of deception. Add comment

     

  • Sep 30
  • Credit Cards
  • Rude Customer Service
  • 37

called discover customer service because someone stole my identity, took out a card and spent $7,000. Well actually, they spent $6,999. they said they would call me back in 24-48 hours. Like it was no big deal. The customer service guy in the Fraud dept. was a total ***! They were not willing to do ANYTHING. Told him I was calling my lawyer! AND it is hard for them to call me back when they... Read more

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  • Sep 22
  • Credit Cards
  • Pennsylvania, United States
  • Senior Customer Service
  • 27

Discover Card has been harassing my 70-year old mother-in-law who lost her job two years ago (was semi-retired) and is also disabled. Due to these circumstances, she has not been able to make the payments. Now, since February 2014, they have been harassing her with a "lawsuit", claiming they can take her home! What are they going to do, throw her out in the street?! Now, she is sick (almost to... Read more

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  • Sep 11
  • Credit Cards
  • Quantico, Virginia
  • Credit Card Suspension
  • 34

My Discover Card payment was due on 7 July 2014. I paid the bill on 8 July 2014 and they subsequently suspended my card for six months until January 2015. I called the company and they told me that since I was one day late in July, my card had to be suspended. This is a very unfair practice and I was never told this policy up front. Will never use or apply for any discover products ever again.... Read more

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  • Aug 20
  • Credit Cards
  • Cincinnati, Ohio
  • Card Payments
  • 2
  • 2
  • 87
Discover Card - Discover, their motto is, special populations, @$%( them, we will take your grammy and great great grammy to court, discover, death punch credit bonus rewards!!
1 of 2

Basically, I'm now a single mom, divorcing, last hearing July 15 and 17th, it has been *** as divorces are known to be, I have two big cc, discover and chase, can discover wait till the divorce is over since I was left frozen to any financial ability from ex? No, I now have a local county lawsuit from discover that I have no possible way to pay till the divorce is final, so now today was... Read more

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Credit discrimination and clients lost.viloation of federal laws.law suit will be set at 35 million dollars. I have set a motions in. Add comment

     

  • Aug 11
  • Credit Cards
  • Credit Discrimination
  • 32

Applied for credit to establish a bussiness that would gross my profits more than Discover, I was turned down due my age and race.The staff acts little childern on the phone.None repersatives knows the law. They committed more criminal acts in their customers.I filed a pention and sueing for lost business profits and lost clients.Discimation on 4 counts of breaking federal law. I... Read more

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  • Jul 25
  • Credit Cards
  • Credit Card Score
  • 57

My hubby applied for a card and he recd 15000 limit with a fico score of a bit over 600. I used the same income amount and I recd 4000 and my score was over 700. I called and question customer service and I was told to call in 3 month to request an increase and they can see if I am credit worthy. I have a Spanish last name and my hubby has a English name. I do not understand how he recd a... Read more

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