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  • Customers like
    • Customer service1
  • Customers don't like
    • Uncaring company3
    • Not willing to help2
    • Policy1

  • 23 hours ago
  • Other
  • Washington, District Of Columbia
  • 2

Have called 40 times in the last 10 days, over 60 all together, asking for various people(Mark Holman, Bob Ackerman, Darren Jackson, Judith). Tell them wrong number and they just ignore it & call back later asking for the same person. Called them and got a Supervisor(Nicole Hernandez) who's response was "Oh well." They even left a voice mail for Bob Ackerman that said "Call now, you may... Read more

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Sent card.to me not knowing. someone got card called and knowed my_pass word. got the card and charged 8000 dollars on it Add comment

  • Jul 13
  • Credit Cards
  • Houston, Texas
  • Discover Card
  • 14
  • REVIEW RATING 4/5

After shipping a buyer my textbook that I was selling through Amazon.com the buyer decided that the book was wrong. I told them it was the exact same as the pictures (which it was), but I guess he realized he wanted a different edition. I called Amazon.com seller services on how to go about getting the book back and how to give a refund to the buyer. The seller service representative (who by the... Read more

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  • Jun 28
  • Credit Cards
  • Issaquah, Washington
  • Credit Card
  • 60
  • REVIEW RATING 3/5

I opened a discover credit card five years ago. During these five years, I used this card for a lot of things they promise to give cash back to: food, gas, clothing. I have earned 443 dollars of cashback and have never redeemed them. I have been paying my bills every month on time. In December 2014, they suddenly closed my card said it's some kind of business decision. Then I called them to ask... Read more

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Not willing to listen and resolved the problem. Money is all they care for. One missed payment you are treated like nothing. Add comment

WHEN I CALL IN TO ASK A QUESTION DON'T CALL ME BY MY FIRST NAME!!!! WE ARE NOT FRIENDS OR COWORKERS! Add comment

  • May 18
  • Credit Cards
  • Chicago, Illinois
  • Credit Card Acccount
  • 47
  • REVIEW RATING 4/5

Discover Card froze my account because my payment was $35 short. I have been with them since 1986, and the shortage was created because of a new credit payment made on the 27th of the month for which was not incorporated on my bill. This was the first time I have been short on a payment and it was due to their failure to notify me. They did not send any warnings that the account would be... Read more

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  • Mar 18
  • Credit Cards
  • Gift Card
  • 34
  • REVIEW RATING 4/5

Ordered gift card with plenty of time to get it out and Discover cancelled the entire order did not call email, write a proprietary note on the account secret place so nobody can *** your correspondence. Gift never sent , or received .......nobody knew nothing. Customer Service Vice Pres. did not answer, sales person, Aliece, in Gift Cards never called, Salt Lake City Customer Service , called... Read more

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  • Mar 13
  • Credit Cards
  • Chico, California
  • Charge
  • 105
  • REVIEW RATING 4/5

A scammer got my credit card number in a phishing scheme. They set up a monthly charge for Lumera eye lid cream. 87.67 a month for life. I knew nothing about this scam, until I received my Discover monthly statement. I called Discover and demanded a phone number for this company. I called the company, canceled the contract they had with Discover, got an RMA for the product. I purchased... Read more

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  • Mar 11
  • Credit Cards
  • Houston, Texas
  • Money Transfer
  • 25
  • REVIEW RATING 3/5

Discverpromise to issue card on my name as well as on my vacorp name they spent two months monkey arround with me and did not delivery there promise spent my time i switch my balance from BBVA compass bank cartd to ther ecard for o % for one year. send me two time cards finaly they denied my card to issue after two months.not reliable company they do not deliver what they promise . i am fixing to... Read more

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